Looking for the right dentist? The DentaQual rating tool can help!

Let’s say you’re new in town or your old dentist retired—how do you find a new dentist? And how do you know they are right for you? DentaQual is an objective tool to help you make the best decision!

Beginning on March 1, 2023, you will find DentaQual ratings in the Delta Dental dentist directory.

What is DentaQual?

DentaQual is a rating system to score dentists who are participating providers in the Delta Dental PPO or Premier Networks. It assigns scores on a 5-star scale based on submitted claims data. DentaQual compares each provider’s score to the average score of their peers in the same specialty and geography to generate an overall quality rating. The score is updated monthly. 

 

What Do the DentaQual Scores Mean?

DentaQual scores are based on 5 different measures:

  1. Treatment outcomes. Measures a dentist’s treatment success rate, including the likelihood of repeat procedures and post-treatment problems.
  2. Commitment to best practices. Evaluates how well a dentist follows established dental standards and treatment methods, including the sequence of prescribed care.
  3. Cost-effectiveness. Compares the types and number of prescribed treatments as well as the average cost per patient for submitted dental fees and treatments.
  4. Patient retention. Evaluates the degree of patient retention and loyalty as well as active sanctions, if any.
  5. Treatment recommendations. Compares how a dentist recommends treatments in relation to other dentists in their ZIP Code and specialty.

 

How Do I Find a DentaQual Rating?

To check the DentaQual ratings of a particular dentist starting on March 1, 2023, this is what you do:

  1. Visit the Delta Dental Find a Dentist Tool.
  2. You can skip the specialty and network drop-down boxes for now.
  3. Type in the dentist’s last name.
  4. Select “yes” for current location or “no” and type in your ZIP code.
  5. Click “find a dentist.”

The next screen will show you the

  • dentist’s full name,
  • name, address and phone number of the dental practice, with hyperlinks to a map and directions,
  • their plan network participation,
  • new patient acceptance status and
  • their DentaQual star rating. Click on it for a detailed breakdown of the dentist’s score.

 

“No Dentist Found Within the Search Criteria?”

If your search yields this response, “No dentist found within the search criteria,” try these steps:

  • Double-check the spelling of the dentist’s name.
  • Correct the location information if necessary.
  • Select a different dental plan network from the drop-down box. Not all dentists participate in all Delta Dental networks, so you may have to try multiple networks to find a specific dentist.
  • Search again.

If none of these steps work, this particular dentist may not be part of the Delta Dental of North Carolina networks. In which case, they won’t have a DentaQual score and will be considered an out-of-network provider.

We hope you will find DentaQual to be a useful tool that helps you feel confident about choosing a dentist!