Contact Us
Delta Dental of North Carolina wants to ensure you receive the best possible customer service. If you have any questions or comments, please feel free to contact us by phone or mail.
| Individual or family coverage: mysmilecoverage.com | Group sales inquiries | Group agent licensing inquiries |
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I purchased my individual or family dental policy on mysmilecoverage.com and have questions - who do I call? |
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Monday - Friday 8 a.m. to 6 p.m. Automated system is available 24/7 |
800-587-9514 option 4 | 800-587-9514 option 6 |
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General Customer Service 800-971-4108 |
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Member portal and individual member support |
Automated system is available 24/7 |
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Claims mailing address (individual) |
Delta Dental
PO Box 1596
Indianapolis, IN 46206
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Group member benefit questions
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Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085
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| Toolkit support and fraud hotline | 866-356-0301 (TTY users call 711) |
| dental office toolkit, benefit manager toolkit, and | producer toolkit |
| Anti-fraud hotline | 800-524-0147 |
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HealthCare.gov I purchased my individual or family dental policy on healthcare.gov and have questions - who do I call? |
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| purchase, billing, eligibility, termination | 888-899-3734 |
| customersupport@deltadentalcoversme.com | |
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Delta Dental |
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| claims, explanation of benefits | 800-223-3104 |
| Medicare Advantage member customer service Monday - Friday 8 a.m. to 8 p.m. |
Automated system is available 24/7 |
| 855-253-4721 (TTY users call 711) | |
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Delta Dental |
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