Now, you will find DentaQual® ratings in the Delta Dental dentist directory. These ratings will be associated with Delta Dental of North Carolina network dentists, only and may not be available for dentists residing outside of the state.
DentaQual® is a rating system to score dentists who are participating providers in the Delta Dental of North Carolina Networks. It assigns scores on a 5-star scale based on submitted claims data. DentaQual® compares each provider’s score to the average score of their peers in the same specialty and geography to generate an overall quality rating. The score is updated monthly.
DentaQual® scores are based on 5 different measures:
To illustrate a provider’s score, DentaQual® uses a star grading system. A star system is the most common scoring system used by accreditation agencies, regulatory agencies, and government programs. A star system is believed to be most universally understood by consumers and is a common tool across multiple industries for relative comparisons.
DentaQual® scoring is based on a statistical analysis of dental claims data and identifies dentists who are within and without the statistically normative behavior patterns of their peer dentists. DentaQual® is not based on pre-determined, subjective benchmarks of quality. All scoring is based on “standard deviation from the norm,”
with the assumption that “the norm” represents the average level of quality in the provider’s 3-digit zip code region and specialty.
To check the DentaQual® ratings of a particular dentist, this is what you do:
The next screen will show you the
If your search yields this response, “No dentist found within the search criteria,” try these steps:
If none of these steps work, this particular dentist may not be part of the Delta Dental of North Carolina networks. In which case, they won’t have a DentaQual® score and will be considered an out-of-network provider.
P&R Dental Strategies can be reached Monday through Friday from 8:00 a.m. – 8:00 p.m. ET. Please send an email to DentaQual@pandrdental.com or call (609) 783-9380. P&R Dental Strategies’ Customer Service Specialists will return all messages within 24 hours during normal business hours.